The subject of this Sales Contract Preliminary Information Form covers the rights and responsibilities/liabilities of the parties in accordance with the Law on the Protection of Consumers numbered 6502 and the Regulation on Distance Contract (RG:27.11.2014/29188) regarding the sales and delivery of the product(s) that is/are sold by the SELLER to the ORDERING PARTY/PURCHASER and the quality and sales prices of which are determined below. Agreeing and accepting this this preliminary information form, the PURCHASER agrees and understands in advance that the PURCHASER shall pay the price of order, shipment fee – if any- and the additional charges such as taxes, if the contractual order is approved.
2. SELLER’S INFO
Title: PAPİRUS KAĞIT SAN. VE TİC. A.Ş.
Address: Küçük Çamlıca Mah. , Kısıklı Cad. , No: 72 Altunizade – Üsküdar İstanbul Türkiye
Fax :+90 (216) 325 06 55
Phone: +90 (216) 325 01 01
PURCHASER’S INFO (referred as PURSHASER hereinafter)
SUBJECT OF THE AGREEMENT PRODUCT(S) INFO
4.1The basic specifications of the Good/Product(s)/Service (type, quantity, brand/model, color, number) are available on the official website of the SELLER. The basic specifications of the product is available during the campaign process. It is valid until the campaign process ends.
4.2 The listed prices that are announced on the website are the sale prices. The announced prices and promises are valid until they are updated or revised. The prices announced for a certain period of time are valid until the end of the certain time specified.
4.3 The sale price of the contractual goods or service including all taxes is shown in the table below. %PRODUCTS%
5.1. The PURCHASER accepts, declares and undertakes that the PURCHASER reads and understands the basic specifications of the contractual product, its price and payment term and the preliminary information about the delivery on the official website of the SELLER and confirms in the electronic environment. The fact that the PURCHASER confirms the Preliminary Information Form in the electronic environment before the distance contract means that the PURCHASER accepts, declares and undertakes that it obtains the address, the basic specifications of the ordered products, the price of the products including tax, and payment and delivery information completely and accurately.
5.2. Each product, which is subjected to the contract, shall be delivered to the PURCHASER or person and/or organization in the address indicated by the PURCHASER in a time period depending on the distance of the PURCHASER determined in the preliminary information on the website without exceeding the legal period, which is 30 days. Unless the product is delivered to the PURCHASER in the given time, the PURCHASER reserves the right to terminate the contract.
5.3. The SELLER accepts, declares and undertakes that it shall deliver the contractual product in full, in accordance with the specifications specified in the order, including the warranty documents and manual (if any), it shall execute the business in accordance with the principles of accuracy and honesty with the information and documents in accordance with the standards and complying with all applicable laws and regulations free and clear of all defects, it shall maintain and enhance service quality and to show due diligence and attention during the execution of business and it shall act delicately.
5.4. The SELLER may supply a different product at equal quality and price by informing and expressly getting the approval of the PURCHASER without the expiry of the obligations/liabilities arising from the contract.
5.5. The SELLER acknowledges, declares and undertakes that in case that the SELLER cannot fulfill the obligations of the contract, it shall inform the consumer in 3 days in written and it shall return the total cost to the PURCHASER within the 14 days.
5.6. The PURCHASER agrees, declares and undertakes that it shall confirm this Preliminary Information Form in the electronic environment for the delivery of the product subjected to the contract and the SELLER's contractual obligation to deliver the product will be terminated if, in any reason, the price of the product is not paid and/or the payment is canceled in the bank records.
5.7. The PURCHASER agrees, declares and undertakes that the PURCHASER shall return the product subjected to the contract to the SELLER in 3 days (the shipment fee is covered by the SELLER) in case that the price of the product is not paid by the relevant bank or finance institution to the SELLER due to the unfair use of the SELLER’s credit card by unauthorized persons after the delivery of the product to the PURCHASER or persons and/or organization in the address indicated by the PURCHASER.
5.8. The SELLER agrees, declares and undertakes that The SELLER shall notify the PURCHASER if the SELLER cannot deliver the product within the specified time period due to the force majeure such as situations arising beyond the control of the parties, which cannot be foreseen and situations hindering and/or delaying the execution of the liabilities of the parties. The PURCHASER shall also have the right to demand from the SELLER the cancellation of the order, the replacement of the product with its equal, if any, and/or delay of the delivery until the elimination of the situation hindering the delivery. If the order is canceled by the PURCHASER, in the payments made by the PURCHASER in cash, the amount of the product will be paid in cash and in advance within 14 days.In the payments made by the PURCHASER with credit card, the amount of the product is returned to the relevant bank within 14 days after the order is canceled by the PURCHASER. The PURCHASER agrees, declares and undertakes that it takes 2-3 weeks to transfer the money (that is returned by the SELLER to the credit card account) to the PURCHASER’s account by the bank, it is completely concerning the bank transactions to transfer of the money to the PURCHASER’s account and the PURCHASER cannot regard the SELLER as responsible for the probable delays.
Mode of Payment: %PAYMENT_MODE %
Delivery Address: %DELIVERY_ADDRESS%
Invoice Address: %INVOICE_ADDRESS%
Shipment Fee : %SHIPMENT_FEE% TURKISH LIRA
The invoice will be delivered to the invoice address along with the order during the order delivery.
RIGHT OF WITHDRAWAL
7.1. The PURCHASER may use the right to withdraw from the contract refusing the good/product without any justification and without undertaking any legal and criminal liability provided that the PURCHASER shall inform the SELLER within 14 (fourteen) days provided that the seller informs the SELLER within 14 (fourteen) days from the delivery date of the product to the PURCHASER or person/organization in the address indicated by the PURCHASER in the distance contract on the sales of product. As far as the distance contract on providing services, the time is started as of the signature date of the contract. Before the time for the right of withdrawal expires, the right of withdrawal cannot be used in the service contracts in which service is started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. The PURCHASER accepting the terms of this contract agrees in advance that the PURCHASER is informed about the right of withdrawal.
7.2. In order to use the right of withdrawal, the SELLER must be notified within 14 (fourteen) days with a written notice through registered mail, fax or e-mail, and the product must not be used within the scope of the provisions of "The Products for which the Right of Withdrawal cannot be Used" stated in this contract. In case that the right is used, the product including,
7.2.1 3. the invoice of the product delivered to the person or PURCHASER, (If the invoice of the return product is in the name of a corporation, the product is required to be returned with a return invoice issues by the corporation. The order returns the invoice of which is issued in the name of corporation shall not be completed unless RETURN INVOICE is issued)
7.2.2. turn slip/return form
7.2.3. and the box of the return product, package and the standard accessories of the product, if any, without any missing part and defect shall be submitted/returned.
7.2.4. The SELLER is liable to return the total amount and the documents binding the PURCHASER to the PURCHASER within 10 days from the date when the SELLER receives.
7.2.5. If there is decrease in the value of the goods/product or it seems it is impossible to return the goods/products due to the fault of the PURCHASER, the PURCHASER is obliged to compensate for the damages of the SELLER in the nature of the defect. However, the PURCHASER shall not be liable for any changes or defects due to the proper use of the goods or the product within the period of the right of withdrawal.
7.2.6. If it is below the campaign limit amount determined by the SELLER due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
THE PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
8. 8.1. a) The contracts on goods or services the price of varies depending on fluctuations in financial markets and is not controlled by the seller or supplier.
b) The contracts on the goods that are prepared in accordance with the consumer's demands or personal needs.
c) The contracts on the delivery goods which are perishables
d) The contracts on the delivery/return of the goods that are not appropriate in terms of health and hygiene, if their package, seal or covers are opened after the delivery.
e) The contracts on the goods that are mixed with other products after the delivery and which cannot be separated by nature.
f) The contracts on books, digital content and computer consumables, data recording and data storage devices provided in the physical environment in case the protective elements such as tape, seal, and package are opened after delivery of the goods.
g) The contracts on the delivery of periodicals, such as newspapers and magazines, except those provided under the subscription contract.
h) The contracts on making use of leisure time with the purpose accommodation, cargo, car rental, catering and entertainment or rest which should be done on a specific date or period.
i) The contracts on the immediate services in electronic environment or intangible goods delivered instantly to consumers.
j) The contracts on the services in which service is started with the approval of the consumer before the time for the right to withdrawal expires. To return the goods including cosmetic and personal care products, underwear, swimwear, bikinis, books, duplicable software and programs, DVDs, VCDs, CDs and tapes and stationery consumables (toner, cartridge, tape etc.) it is required that their package are not opened, they are not tried, defected or used.
8.2. The SELLER may make applications for complaints and objections to arbitration committee for consumer problems or the consumer court where the consumer's residence is located or where the transaction is performed within the monetary limits stated in the law given below. The monetary limits are as follows: Effective as of 28/05/2014, the applications shall be made to:
a) the district arbitration committee for consumer in relation to the disputes value under 2.000,00 (twothousand) Turkish Liras in accordance with the Article 68 of Kaw on the Protection of the Consumer numbered 6502,
b) the provincial arbitration committee for consumer in relation to the disputes value under 3.000,00 (threethousand) Turkish Liras
c) to provincial arbitration committee for consumer in relation to the disputes value between 2.000,00 (twothousand) TL ile 3.000,00 (threethousand) Turkish Liras as far as the metropolitan municipalities are concerned This contract is made for commercial purposes.
8.3. Except for the goods that are subject to this contract; the purchaser accepts the provision that is determined and submitted to the purchaser as a certain provision in accordance with the cross border shopping principles and has no right to return claim for the purchased product (waived and rejectable right of return on the basis of the change of the customs duties in cross border shopping).
8.4. RETURN POLICY:
Returns and exchange are not applicable for orders placed out of Turkey since the custom and shipping expenses are high. If the erroneous or defective item is delivered, the item can be returned if you confirm to bear custom and shipping cost. For any other reasons, returns will not be accepted. Items will be double checked and erroneous or defective items will not be delivered. In the event of court decision that gives the return or exchange right to the client, the shipping cost and custom duties & taxes that will arise from return or exchange process will be borne by the client.